About our Team

Socially-responsible and committed, Zemcar’s global team is unified in its mission to transform transportation for all our families. Creative and passionate about addressing the big problems that impact human lives, our goal is to solve the safety and security issues with today's rideshare services.


Bilal Khan

Founder and CEO

As a father of two very active kids, Bilal has been fascinated by emerging technologies that help solve some of the bigger problems families face today. Somewhere between leading the ‘Internet of Things’ at Verizon and whitewater rafting down the Penobscot River, Bilal envisioned a way to solve the transportation problem for kids and other vulnerable passengers.

Since then he’s devoted his 15 years of experience to building Zemcar’s unique caring and safe rideshare service. He loves hiking and exploring food while traveling around the world. MIT Sloan School: MS Management and Engineering.

Meet our Team

Join us if you are zealous about making a difference where it matters the most and looking to work in a challenging, fast-moving environment.

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Marc Shpilner

An operations expert and entrepreneur, Marc started his own high-touch, chauffeured transportation company. He successfully exited the business after building it into M7 Transportation Worldwide, a global enterprise with a client list that was a veritable who's who of top global leaders. But Marc’s favorite mode of transportation is his Harley Davidson. When not cruising on his Harley with his wife, he enjoys stimulating conversations with his college-professor daughter and watching his son’s lacrosse games.

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Mark Saccone

An entrepreneurial executive with extensive experience planning, building teams, and executing the strategy while maintaining financial discipline, Mark has founded two companies and been the first employee at two others. He tries to spend as much time as possible on Cape Cod with his family fishing for stripers and blues. Duke University Fuqua School of Business: MBA.

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Lisa B. Eisenbud

An executive with a track record in start-up and turnaround in public and private organizations, Lisa is known as a creative fixer, connector and catalyst, who builds teams and strategic relationships to deliver results. As Chief of Staff to three state department and Deputy Chief in the Governor's Office in New Jersey, she led reforms in child welfare and healthcare, and start-up of a new state department. Most recently, Lisa has provided strategy and business development solutions for healthcare, renewable energy and human rights businesses. Fun time in the Eisenbud family usually means exploring cities in search of public art and foodie discoveries. Favorite "mom" place to exhale - Squibnocket Beach, MV. MSW Policy & Community Organizing. Adjunct Professor in Social Innovation.

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Mike Ahearn

With over 15 years of professional experience, Mike managed global sales and business development teams for companies like Randstad and Oracle. He also led multimillion dollar projects to build IT teams for clients such as Verizon and EDS as well as startups. A true Bostonian, Mike is a huge Pats, Bruins, Sox and Celtics fan. He loves to travel and go on road trips with his wife and two daughters, one of whom is pretty sure she’s an Avenger!

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William Neidlinger

A creative marketing and communications professional with 15 years’ experience, Bill worked in several global organizations including Nataxis and State Street Global Advisors. When not working on Zemcar, you’ll find Bill sitting on the steering committee for the Museum of Fine Arts Museum Council, or maybe strumming his guitar, scoring an independent film, or globetrotting. Emerson College: BA.

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Hafez Janssens

With over 15 years of experience in visual and creative design, Hafez has worked on owning own design studio, handling clients directly and collaborating with other design and advertising agencies, to working on a number of high profile projects for a variety of Fortune-100/500 firms and boutique multi-disciplinary design agency Frog Design. He loves to take his dog for walks with his kid and travel globally. University of Kansas: BFA

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Waqas Burney

A technology enthusiast at heart, Waqas has worked in a broad variety of engineering areas ranging from the design of business analytics solutions to creating blockchain applications that, he hopes, will one day become as pervasive as the internet itself. With a new born kid, a family-oriented rideshare service holds personal importance for him. He loves fishing and thinking about new algorithms to make it easy.

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Jeannette Encinias

A writer who knows that the written word is powerful and potentially life changing when used deliberately and with great care, Jeannette earned a degree in English Literature with a minor in Creative Writing. She believes that true connection, to ourselves and to our communities, strengthens our world and is an essential ingredient to the quality of our lives. When Jeannette is not writing you can find her eating an avocado, listening to Leonard Cohen, making things with paper, admiring her family and friends, arranging flowers, and discovering great stories in the faces of people and in the history of places.

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Miralba Minaya

With over 10 years of experience in the customer service field, Miralba still gets a deep sense of satisfaction when solving problems and helping customers out. She love kids and always does her best to help parents with their concerns.

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Marcos Bertozzo

Customer Service is a lifestyle for Marcos because for over 10 years he’s thrived on always treating people with courtesy, always creating a nice experience. He loves spending time with his family, nature, dogs, playing guitar, and tending his small balcony garden.

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Victoria Arce

Victoria has been in customer service all for over 20 years, but as she says “who’s counting”. Knowing that she can change a person’s day by treating them with respect and a smile on Victoria’s face is what makes her day, every day. Animals are her passion and she dreams about the day when she can have her own rescue center.

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