Before even considering a candidate as a driver, Zemcar runs their information through a series of extensive FCRA compliance and reference checks. These include, and goes well beyond, the state-mandated checks for personnel working with children. Once a driver passes these checks, they are screened through phone interviews.
Zemcar requires a state-mandated background check from every candidate prior to starting the review process.
Zemcar performs its own screening interviews once a potential driver has passed background checks.
Once a driver passes the screening process, they must go through a specially designed safety training regimen. As a final test, every driver meets with a Zemcar-certified coach who puts both driver and vehicle through a battery of checks. Only then is the driver fit to be called a Zemcar driver.
Every driver candidate is required to go through specialized Zemcar training before becoming a Zemcar driver.
More than just driving, Zemcar drivers are caregivers with past experience caring for children and seniors.
Build your own circle of trusted drivers, and Zemcar will back it up with our own certified drivers in case of any last-minute cancellations. You will always have a trusted driver available, be it an on-demand or scheduled ride.
It’s the next best thing to being there yourself. Watch live video feed on your cell phone of your children in the car throughout the ride. You can access it from the your busy office, the comfort of your home or any other place without compromising your commitments.
Customer support specialists monitor the ride in progress through a special dashboard. They also get notifications about the ride. Geo-fencing technology enables Zemcar to raise alerts any time a car veers away from its designated route. A Zemcar customer care representative then immediately contacts the driver to make sure that everything is okay.
Children get their own Zemcar app – an industry first! All Zemcar apps include a panic alert button that immediately informs customer support specialists if the rider is in distress. A Zemcar ride specialist is always available on call for live help for parents, children and drivers during the ride.
Easily provide time-stamped video, audio or text permission for rider pickup. Permissions are single-use only and self-destruct after use. No permissions are every stored on your device or in our system.